Refund policy

In principle, we can not accept returned goods due to customer convenience.

[If there is a defect in the product]
Although the product is noticeable, if there is a defect in the product (misprotection, corruption, contamination, etc.) will be received within 7 days after arrival of the product, and we will send you a product by cash on delivery give me.
As soon as possible, we will send you a new product. (If you are out of stock, you will be refunded.
However, please note that if the customer is delayed by the customer convenience, it may not be possible to cope.

[Customer convenience]
Please note that we can not respond to returned goods and refunds due to customer convenience, such as different product images.
※ Depending on the environment of the browser you see, the color of the product may differ slightly. Please note.

[Contact information for return / exchange]
Exaudio
070-6668-1902
Mail: info@exclusive-audio.jp