About overseas shipping

Delivery Method

You can use overseas shipping.

We will ship by Fedex, DHL, UPS or EMS (Trackable).

Payment Method

You can use credit card, GooglePay, ApplePay, PayPal, PayPay.

Delivery date and time

It will be shipped within 1-5 business days after settlement.

* Some made-to-order products take a long time to deliver.

Shipping fee

Shipping fees vary depending on the country and product, so please check the screen at the time of purchase for detailed shipping costs.

Not included in the shipping cost

The following costs are not included in the shipping cost, so the recipient may pay in some countries.

  • Import tax, VAT, consumption tax and other taxes
  • Storage fees for recipients
  • Redelivery Cost
  • Cost of collection
  • Other necessary payments in the recipient country

Customs clearance and obligations

Customs duties, other import taxes and customs fees for purchased goods may apply at the time of customs clearance in the receiving country.

In that case, it will be borne by the recipient, so please pay directly to the shipping company at the time of delivery. Taxes and fees vary from country to country, so please contact the customs office of your country for details.

Returns and Refunds

We cannot accept returns or exchanges.

If the item is returned to us without receiving the item, the order will be handled by re-shipment or cancellation.

  1. Re-shipping
    If you pay the shipping fee again and the return fee at the time of the first shipment, you can re-ship from our shop. Depending on the destination country, there may be additional costs.
  2. If you want to cancel an order
    If you wish to cancel your order, we will respond with a refund by deducting the shipping and return fees from the amount paid. Orders made products cannot be cancelled.

Notes

We do not confirm or instruct import restricted goods or prohibited goods because the regulations differ from country to country.

Be sure to check if the buyer can import the product.

Please note that we will not be liable for any import restrictions due to customs.