About International Shipping

Shipping Methods

International shipping is available.

We ship via FedEx, DHL, UPS, or EMS (trackable).

Payment Methods

You can use credit cards, Google Pay, Apple Pay, PayPal, or PayPay.

Shipping Time

Orders are shipped within 1 to 5 business days after payment.

* Some made-to-order items may take a long time for delivery.

Shipping Costs

Shipping costs vary depending on the country and product, so please check the details on the purchase screen.

Items Not Included in Shipping Costs

The following fees are not included in shipping costs and may be paid by the recipient depending on the destination country:

  • - Import duties, value-added tax, consumption tax, and other taxes
  • - Storage fees in the recipient country
  • - Re-shipping costs
  • - Pick-up fees
  • - Other necessary payments in the recipient country

Customs and Duties

Customs duties, other import taxes, and handling fees for purchased items may apply at customs in the destination country.

In such cases, the recipient is responsible for payment, so please pay the shipping company directly upon delivery. Taxes and fees vary by country, so please contact the customs office of the receiving country for details.

Returns and Refunds

We do not accept returns or exchanges.

If the item is returned to us without being received, we will either resend the order or cancel it.

  1. In the case of reshipping
    If you pay the shipping cost again and the original return fee, we can resend the item from our store. Additional costs may apply depending on the destination country.
  2. If you wish to cancel your order
    If you wish to cancel your order, we will refund the amount paid minus shipping and return fees. Made-to-order items cannot be canceled.

Notes

Regarding restricted or prohibited items, regulations vary by country, so we do not check or provide guidance.

Please make sure that the items you purchase can be imported.

We are not responsible if an item cannot be delivered due to import restrictions imposed by customs after shipment; please understand this in advance.