About International Shipping

Shipping Method

International shipping is available.

We ship via Fedex, DHL, UPS or EMS (trackable).

Payment Methods

We accept credit card, GooglePay, applePay, PayPal, and PayPay.

Delivery date and time

Shipment will be made within 1-5 business days after payment.

*Some made-to-order items may take a longer period of time for delivery.

Delivery Charge

Shipping charges vary by country and product. Please confirm the detailed shipping charges on the screen at the time of purchase.

Items not included in shipping charges

The following costs are not included in shipping charges and may be paid by the recipient depending on the destination country.

  • Import tax, value-added tax, consumption tax, and other taxes
  • Storage fees in the recipient country
  • Redistribution costs
  • Pickup fees
  • Other necessary payments in the receiving country

Customs Clearance and Obligations

Customs duties, other import taxes and customs charges on purchased goods may apply at the time of customs clearance in the receiving country.

In such cases, the recipient will be responsible for these charges, which should be paid directly to the shipping company at the time of delivery. Taxes and fees vary from country to country, so please contact the customs office of the receiving country for details.

Returns and refunds

We do not accept returns or exchanges.

If an item is returned to us without being received, your order will be reshipped or cancelled.

  1. In case of reshipment
    You may reship your order from our store if you pay the shipping costs and the restocking fee for the initial shipment. Depending on the destination country, additional costs may apply.
  2. If you wish to cancel your order
    If you wish to cancel your order, we will deduct the shipping and restocking fee from the amount you paid, and we will respond with a refund. Cancellation is not possible for made-to-order items.

Notes

We do not check or provide guidance on import-restricted or prohibited items, as regulations differ from country to country.

Please be sure to confirm that the purchaser is allowed to import the product.

Please be aware that we will not be responsible for any product that cannot be delivered due to import restrictions imposed by customs after shipment.