Notice of Website Renewal

Thank you for always visiting the Ex Audio website.

Today, we have renewed the Ex Audio website.
With this renewal, we have completely revamped all systems, including the cart system.

Some customers may be surprised by the differences from the previous cart system, but shopping will now be more convenient than before.
In particular, it is now easier to shop using a smartphone.

Additionally, there are changes to member accounts, payment methods, and more, so please check the information below.

About Member Accounts

Customers who have registered as members on the Ex Audio site will be able to continue using their member accounts after this renewal.

However, since the system is completely different, customers will need to reset their member account passwords themselves.

For customers who have registered as members on the pre-renewal site, we will send email instructions on how to reset your member account password for the renewed site starting from January 11, gradually.

The email content will be as follows:

By clicking the "Activate Account" button in the email, you can access our site. Customers who wish to continue using our member accounts are requested to set a new password.
* Please enter the password twice for confirmation.

Those who do not wish to use our member account need not do anything or can click the "Decline Invitation" button.

Changes Due to Website Renewal - About Payment Methods

Previously, payment methods included only credit cards, cash on delivery, and bank transfers, but now we offer convenient smartphone payment methods such as Apple Pay, Google Pay, and Amazon Pay, making shopping even more convenient than before.

Additionally, shopping via smartphone has become even easier.

In the event of a major website renewal, there may be unexpected troubles or inconveniences due to different systems than before, and we ask for your understanding. Additionally, since we also have points we are not yet accustomed to, we would greatly appreciate it if you could let us know of any issues you notice before or after the site renewal. If there is anything, please feel free to contact us here.