Notice of Website Renewal

Thank you for visiting the EX Audio website.

Today, we are pleased to announce the renewal of the EX Audio website.
With this renewal, we have completely redesigned the cart system and all other systems.

Some customers may be surprised at the difference from the previous cart system, but it will make your shopping experience more convenient than ever.
In particular, it is now easier to shop with smartphones.

In addition, there are differences in membership accounts, payment methods, etc. Please check below.

About member accounts

Customers who have been registered as members on the EX Audio website will continue to be able to use their membership accounts after the renewal of the site.

However, due to the completely different system, customers will need to reset their membership account password by themselves.

Customers who were registered on the previous site will receive an email from January 11 with instructions on how to reset their password for the renewed site.

The contents of the email will be as follows

You can access our site by clicking the "Activate Account" button in the email. Customers who wish to continue using our membership account are requested to set a new password.
Please enter your password twice for confirmation.

If you do not wish to use our membership account, you do not need to click the "Decline Invitation" button or respond to this invitation.

Changes due to website renewal - Payment methods

Previously, we only offered payment methods such as credit cards, cash on delivery, and bank transfers, but we now offer convenient payment methods such as Apple Pay, Google Pay, Amazon Pay, and other smartphone payment methods, making your shopping experience more convenient than ever.

We have also made it even easier to shop with smartphones.

Please understand that the major renewal of our website may cause unexpected problems and inconvenience due to the different system. We are also not familiar with the new system, so we would appreciate it if you could let us know if you notice anything before or after the site renewal. Please feel free to contact us if you have any questions.

Inquiries about the site renewal

Click here to contact us by e-mail.
Inquiry by phone

045-294-5356 (Hours of operation: 10:00~19:00, open year-round)

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