Notice of Homepage Renewal

Thank you for visiting the Ex Audio website.

Today, the Ex Audio homepage has been renewed.
Along with this renewal, all mechanisms such as the cart system have been renewed.

Some customers may be surprised by the difference from the previous cart system, but it will be more convenient than ever before to shop.
In particular, it has become easier to shop with a smartphone.

In addition, there are differences in member accounts, payment methods, etc., so please check the following.

About Member Accounts

The membership information of customers who have previously registered as members on the Ex Audio site will continue to be available for membership accounts after this renewal.

However, due to the completely different systems, you will need to reset your membership account password yourself.

Customers who have registered as members of the pre-renewal site will receive an e-mail from January 11 with information on how to reset the password of the member account on the renewal site.

The content of the email is as follows.

By pressing the "Activate Account" button in the email, you can access our site. If you continue to use our member account, please set a new password.
*Please enter your password twice for confirmation.

If you do not wish to use our member account, you do not need to press the "Decline Invitation" button or respond to this information.

Changes due to the renewal of the homepage - Payment method

Until now, only payment methods such as credit cards, cash on delivery, and bank transfers have been available, but now we have prepared convenient payment methods such as smartphone payments such as Apple Pay, Google Pay, and Amazon Pay, making shopping more convenient than ever.

In addition, it has become even easier to shop with smartphones.

We apologize for the inconvenience caused by unexpected troubles and a different system from the previous one, but please understand that a major renewal of the site may occur. In addition, there are some points that we are not familiar with, so we would appreciate it if you could let us know if you have any points that you notice before and after the site renewal. If you have any questions, please feel free to contact us.